VINTIN Service Datacenter Management (engl.)
/ VINTIN Service
Datacenter Management (engl.)
VINTIN Datacenter Services are tailored to your individual needs. Our promise: Full cost control and transparency. You only pay for services that you have actually used and on a monthly basis. Our 3 Frame Services Sapphire, Emerald and Diamond provide the right solution for all needs. We will be pleased to assist you in selecting the module that is right for you. Our services include …
Ο Datacenter Management
/ Customized Frame Services in 3 Tiers
VINTIN Datacenter Services are tailored to your individual needs. Our promise: Full cost control and transparency. You only pay for services that you have actually used and on a monthly basis. Our 3 Frame Services Sapphire, Emerald and Diamond provide the right solution for all needs. We will be pleased to assist you in selecting the module that is right for you.
/ VINTIN Frame Services
The VINTIN Frame Services provide comprehensive services, which ensure the safe and continuous operation of your datacenter. Our IT specialists seamlessly integrate into existing processes and manage important tasks to keep your IT environment healthy.
- Housekeeping: On a weekly basis, we review your datacenter for potential problems arising from its surface area, cabling, security and IT assets.
- Reporting: We provide you with a detailed report of all collected operating data.
- IT Service Management Support: Our IT specialists integrate themselves seamlessly into your ticket system and interact with all queues of other participating departments.
- Warehouse Management: We will gladly handle all logistical tasks for you, while naturally respecting your wishes in relation to guidelines concerning compliance and certifications.
- 24×7 On-Call: For incidents outside the regular working hours, an IT specialist will always be available on demand.
/ VINTIN Add-Ons
Laying and connecting cables, replacing storage media, installing new devices and components: Even highly automated datacenters still require lots of hands-on attention. For this purpose, we created our VINTIN Add-Ons. Our technical specialists handle these onsite jobs quickly and professionally.
- Installation Services 19“: We install and dismantle IT components, such as server, storage and network systems. We take care of everything from evaluating the installation location, to hardware transport, and the maintenance of the documentation.
- Cabling Services: Our IT specialists connect your new IT components, perform functionality tests and complete the documentation as an update in your datacenter management tool. The patch cable is already included.
- Degaussing Services: Faulty hard disks and other redundant storage media will be professionally destroyed and afterwards disposed of in compliance with data protection standards. In doing so, we rely on degaussing equipment compliant with the highest NATO security standards. Transportation of such assets always takes place within sealed containers.
Time based Services:
- Provider Management: We provide you with wide-ranging support concerning registration, instruction and management of other service providers.
- Smart Hands: Error diagnostics, functionality tests and many other manual tasks onsite will be executed reliably by our IT specialists.
- PSM Services: Our specialized engineers are committed to the professional handling of your removable storage media in relation to data archiving.